Last Updated: February 2, 2026
Cookie Policy
At ProDeal360 (“We”, “us”, “our”), we strive to honor the privacy and security of any data we collect from visitors using our website, whilst we act as a personal data Controller under relevant data protection rules and regulations. Our website uses cookies, in combination with pixels, local storage objects, and similar devices (collectively, “cookies” unless otherwise noted) to distinguish you from other users of the ProDeal website. This helps us provide you with a good experience and improve our service while you use the website. If you reject or block cookies, you can still use the website.
This policy describes the types of cookies we use on the website and our purposes for using them.
For more information about our privacy practices, please review our Privacy Policy.
Cookie Definitions
A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your device.
First and third-party cookies: whether a cookie is ‘first’ or ‘third’ party refers to the domain placing the cookie.
First-party cookies are those set by a website that is being visited by the user at the time (e.g. cookies placed by our website domain).
Third-party cookies are cookies that are set by a domain other than that of the website being visited by the user. If a user visits a website and another entity sets a cookie through that website, this would be a third-party cookie.
Persistent cookies: these cookies remain on a user’s device for the period of time specified in the cookie. They are activated each time that the user visits the website that created that particular cookie.
Session cookies: these cookies allow website operators to link the actions of a user during a browser session. A browser session starts when a user opens the browser window and finishes when they close the browser window. Session cookies are created temporarily. Once you close the browser, all session cookies are deleted.
What Cookies Do We Use and Why?
Generally, the website uses cookies to distinguish you from other users of the website. This helps us to provide you with a great experience when you browse the website and also allows us to improve it. The cookies we may use on the website may be categorized as follows:
Strictly necessary
Performance
Functionality
Targeting
Some cookies may fulfil more than one of these purposes.
‘Strictly Necessary’ cookies let you move around the website and use core features. Without these cookies, we cannot provide the requested services. We use Strictly Necessary cookies to:
Identify you as being logged in to the website and to authenticate you
Make sure you connect to the right service on the website when we make any changes to the way it works
For security purposes
If you prevent these cookies, we can’t guarantee how the website or the security on the website will perform during your visit.
‘Performance’ cookies collect information about how you use the website, e.g. which pages you visit, and if you experience any errors. These cookies help us understand how the site and app are used so we can improve them. These cookies may use unique identifiers (for example, cookie or device IDs). When you are logged in or provide contact details, we may associate usage information with your account or profile to analyze feature adoption and improve the service. Performance cookies do not display advertising or determine which ads you see; advertising uses are described under Targeting. We use Performance cookies to:
Carry out web analytics: Provide statistics on how the website is used
Obtain data on the number of users that have used our product or service
Help us improve the website by measuring any errors that occur
Test different designs for the website
Some of these cookies are managed for us by third parties.
‘Functionality’ cookies are used to provide services or to remember settings to improve your visit. We use ‘Functionality’ cookies for such purposes as:
Remember settings you’ve applied such as layout and preferences
Remember if we’ve already asked you to fill out a survey
Remember if you have engaged with a specific component or list on the website so that it won’t repeat
Show you when you’re logged in to the website
Some of these cookies are managed for us by third parties.
‘Targeting’ cookies are used to track your visit to the website, as well other websites, apps and online services, including the pages you have visited and the links you have followed, which allows us to display targeted ads to you on our site and on other sites you visit. We may use targeting cookies to:
Show ads for our services on other sites you visit (often called retargeting) and measure the effectiveness of those ads; and
Where permitted, match our own contact lists (for example, hashed email addresses) with advertising platforms to reach current or prospective users who have agreed to receive our marketing or people with similar interests.
Build or update audience segments by combining cookie/SDK data with your contact or account information (where permitted by law) to personalize content and decide which marketing messages to send.
Linking cookies/SDKs to your identity (profiling & segments)
When you sign in or provide contact details (for example, by creating an account, requesting a demo, or subscribing to emails), we may associate cookie/SDK identifiers and events with your account or CRM record. We use this to: (i) understand and improve features; (ii) personalize content and in-product experiences; and (iii) send marketing communications and create audience segments where permitted by law. For EU/UK visitors, non-essential cookies/SDKs involved in this linking will run only after you consent. We may also enroll consented/approved marketable users in paid campaigns by uploading contact lists to advertising platforms. You can change your cookie choices at any time via Cookie Settings (where available), and you can opt out of direct marketing (and related profiling) at any time as explained in our Privacy Policy. If Cookie Settings are not available, you may contact us at privacy@ProDeal360.com for assistance.
Cookies We Use (Examples)
We maintain the following list to help you understand who sets cookies/SDKs, why, and for how long. The exact list may change as we improve our services; the Cookie Settings link in the footer (where available) shows the current providers and allows you to change your choices. If Cookie Settings are not available, you may contact us at privacy@ProDeal360.com for assistance.
Google Analytics — Analytics and performance; helps us understand website usage and improve the site. Typical durations: 1 day to 24 months.
PostHog — In-product analytics; helps us understand feature usage to improve the SaaS application; may associate events with your user ID when you are logged in. Typical durations: session to 12 months.
Intercom — Customer support messaging and communications, including in-app live chat, email support, onboarding and product education messages, and Help Center functionality. Typical durations: session to 24 months.
Ortto — Marketing automation and campaign analytics; associates website/app and email engagement with your contact record to personalize communications and build audience segments (where permitted). Typical durations: 1 day to 24 months.
Advertising pixels (for example, Google, LinkedIn) — Retargeting and audience measurement; may also use platform “custom” and “lookalike/similar” audience features when we upload consented/approved contact lists; shows ads for our services on other sites and measures ad effectiveness. Typical durations: session to 24 months. We do not currently use Meta/Facebook pixels.
For each provider, our Cookie Settings show the current purpose and duration for the cookie(s) or SDK(s) in use.
When do we require your consent
EU/UK visitors. If you are in the European Union or United Kingdom, we will ask for your consent before placing any non-essential cookies or similar technologies (for example, analytics, advertising, and personalization) on our website. Our cookie banner currently provides ‘Allow Cookies’ and ‘Reject Cookies’ options. If you reject or block cookies, you can still use the website. Where available, you can change or withdraw your selection at any time by clicking Cookie Settings in the website footer or by adjusting your browser settings. Where available, you can change or withdraw your selection at any time by clicking Cookie Settings in the website footer or by adjusting your browser settings. Although Cookie Settings currently provides Allow/Reject choices and does not provide granular preference management, our consent tools (including Cookie Settings and any in-app controls, where available) may be updated over time to provide additional options (for example, the ability to manage preferences). If Cookie Settings are not available, you may contact us at privacy@ProDeal360.com for assistance. Essential cookies that are strictly necessary to provide the services you request will operate without consent.
Visitors outside the EU/UK. If you are outside the EU/UK, we use cookies as permitted by applicable law. You can manage your preferences via Cookie Settings in the website footer (where available) and through your browser settings. Essential cookies that are strictly necessary to provide the services you request will operate regardless of your settings.
How to Delete and Block our Cookies
Most web browsers allow some control of most cookies through the browser settings. If you reject or block cookies, you can still use the website, although some website features (if any) may not function as intended. For website visitors in the EU/UK, except for strictly necessary cookies, we will not set non-essential cookies or similar technologies until you give consent through our cookie banner or Cookie Settings. Outside the EU/UK, unless you adjust your browser or Cookie Settings to refuse them, we may set non-essential cookies and similar technologies on the website as permitted by applicable law. The application does not currently provide in-app cookie controls; you may be able to limit certain cookies or similar technologies via your device, browser, or platform settings, but doing so may affect application functionality.
Changing your Cookie Settings. The browser settings for changing your cookies settings are usually found in the ‘options’ or ‘preferences’ menu of your internet browser. In order to understand these settings, you should use the ‘Help’ option in your internet browser for more details.
Contact Us
For any questions feel free to contact us at: support@ProDeal360.com