AmTrust Title logoTitleNovember 2021

Hundreds of emails became one link.

AmTrust Title is a premier title insurance company headquartered in Manhattan, serving all 50 states, on transactions from $1 million single-site deals to portfolio deals over $1 billion.

$1M-$1B+
transaction range handled
100s
of emails replaced with a single link to all title and settlement documents
Minutes
to onboard a new team member, not hours
01

The challenge

Multi-site, multi-state deals are complex and take hours of coordination. Much of the time went to writing emails, breaking up or compressing large files so they could be attached, and following up with yet more emails.

The alternatives were equally frustrating: file-hosting services did not sync properly, and accessing a client's shared drives behind their firewall required complicated IT work and took too long to set up.

02

How they used Prodeal

AmTrust chose Prodeal as their secure closing table in the cloud: one place for everyone involved in a commercial real estate closing. Files upload from the office, from home or on the road, regardless of size, and Notes sit right alongside the documents instead of in long email chains.

Coordinators no longer email updates manually or download documents from their inbox into folders. Prodeal sends update notifications automatically, and anyone with access reviews the most current versions in the room. Adding a new team member takes minutes.

In the energy division, our clients are developers dealing with big portfolios of land, and these large projects can get cumbersome. Prodeal makes things a lot more streamlined. All of my clients have had a positive experience using Prodeal.
AmTrust Title logoRobert Concepcion · VP Business Development, AmTrust Title
03

The result

Prodeal has saved hours for everyone involved in the closing process, including title providers, underwriters and AmTrust's clients.

In one engagement, a local title provider tried repeatedly to email a 433-page attachment without success. Through Prodeal, AmTrust had the document in minutes. On a recent construction loan, a last-minute structural change required additional underwriters; AmTrust gave them access to everything they needed in record time.

Clients also keep access to title information and documents months after a deal closes, instead of digging through old emails or making expensive requests to their lawyers. With hundreds of projects streamlined, AmTrust Title closes deals on time, every time.

Run your next deal the way AmTrust does.

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